With almost 140,000 backlogged claims, EDD is grilled by California lawmakers on unemployment benefits fiascoes


California lawmakers on Monday grilled the agency that pays unemployment benefits about its progress in addressing major problems pinpointed in two withering reports from the state auditor released early this year.

The Employment Development Department’s deficiencies were cast into stark relief when the pandemic hit, throwing millions of people out of work and causing a deluge of claims that overwhelmed the agency.

“The pandemic clearly demonstrated that safety-net programs like EDD need long-overdue structural reforms,” said Assemblywoman Wendy Carrillo, D-Los Angeles, chair of the Budget Subcommittee on State Administration, which was one of two conveners of a Sacramento hearing on EDD that was partially conducted virtually.

As the auditor’s reports said— and thousand of frustrated Californians experienced — EDD’s phone lines were clogged, its claims processing was slow, and it paid out some $20 billion to fraudsters.

“When one of our government agencies fail this badly … it erodes people’s faith in government,” said Assemblywoman Cottie Petrie-Norris, D-Laguna Beach, chair of the Assembly Accountability and Administrative Review Committee, the other co-convener.





Read More:With almost 140,000 backlogged claims, EDD is grilled by California lawmakers on unemployment benefits fiascoes

2021-10-25 22:18:45

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